Orders are typically shipped within 2 - 10 days of payment receipt. Some addresses may take longer if located remotely or if bad weather delays shipping. Orders shipped via USPS Priority mail and will arrive in 2-9 days of shipping depending on location. International orders shipped via air-mail will arrive within 10-31 days of shipping depending on location.
As a company policy we do not sell, trade, or otherwise reveal our customers or their personal information to anyone outside our organization. We do maintain customer mailing and email lists to aid us in our business accounting and record keeping only. Credit card orders and information will be shared with the bank processing the transactions and your delivery information will used in conjunction with USPS, UPS, FedEx or other delivery service to have your order safely and securely delivered. These are the only agencies outside of The MycoFactory LLC that may have any accesses to your private, personal information. This access is restricted to data needed to perform their specific functions, which is part of any e-commerce operation. This policy is subject to change without notice.
PayPal payments can be made to: paypal@mycofactory.com . To ensure you are placing your order correctly, or have calculated shipping costs accurately, please use our site and cart system to calculate all costs and fees. We only accept and ship to confirmed addresses - please do not ask us to ship to another address as we will not do so. We also accept money order payment via snail mail. NO PERSONAL CHECKS accepted, they will be returned to you. Please make sure you are including the correct amount for shipping. Unsure of shipping costs, PLEASE use our site and cart system for acurate totals being sure to submit your order to our system so that you can track the progress of your order. Make money orders payable to "The MycoFactory LLC" and mail to The MycoFactory LLC, 228 Stanford Rd #302, Lincolnton NC 28092.
Packaging will depend on the items ordered. Myco Environment Bags™ will be packaged in different sized boxes depending on the weight and bulk of the items ordered. Domestic packages will only contain the needed labels for shipping and will not display outside descriptions of the packaged contents. International orders requiring will be labeled with a customs claim ticket describing the contents of the package. The return address on your package will be labeled from "The MycoFactory LLC."
MycoFactory LLC currently only uses USPS as a domestic delivery option unless a drop ship product is ordered. This is because USPS service is the most reliable and cost efficient carrier available for our products and shipping location. In addition, we cannot ship orders "Overnight" or "2nd Day." A Delivery Confirmation number may be provided with all domestic purchases, allowing you to track the delivery status of your shipment. Our items are shipped from the same location, but you may receive multiple shipments if a single item is temporarily backlogged and delaying the rest of your order. All orders are shipped as requested during the checkout procedure (unless otherwise arrange prior to order placement by contacting us).
When placing your order be sure to include a valid email address we can use to contact you with order delivery confirmation and to inform you if any problems arise in processing your order. As soon as your order is processed and shipped an automated email will be sent to the provided email and include your USPS Delivery Confirmation number.
Yes we do ship to countries outside the USA. SOME COUNTRIES ARE EXCLUDED BECAUSE OF HIGH RISK OF LOSS. Our shopping cart system is currently setup to charge the correct shipping costs for international deliveries to Canada and all other countries outside North America. Select the appropriate international delivery option for your location, either Canadian, or all other international. Please understand that some items are bulky and weigh a considerable amount and therefore international delivery may be impractical or very expensive. International shipping is done via standard air-mail post and will usually arrive within 10-21 days of shipment. Some countries, such as Australia and New Zealand, will not accept the importation of any of our pre-filled or pre-sterilized Myco Bags.
All sales are final on pre-sterilized items. We do offer a sterility guarantee on these items for 30 days after purchase providing they remain in a new and unused / undamaged condition. A 20% restocking fee will be charged on all returned items which are not pre-sterilized. Items must be in original unused condition. No returns without written authorization. No returns after 30 days. Shipping charges are not refundable. If the shipper, for any reason, returns orders you will be billed for additional shipping charges. If after 45 days you have not provided us with additional shipping we will be unable to re-ship your order nor issue any refund or credit.
Our tests have proven the shelf life of the Myco Environment Bag(TM) to be at least 4 months from the time of product arrival before possible expiration. If the bag is stored in a relatively stable environment with normal humidity (dry air could dry out the substrate mixture) then there is reason to believe the bag could store as long as 6 months. All bags shipped from our store are from recently sterilized batches, so you can be guaranteed to receive a fresh product with a full shelf life expectancy.
The substrate included pre-mixed and sterilized inside the Myco Environment Bag™ has been specially prepared for optimal growing of many different types mushrooms. Myco Bag products are listed with the applicable substrate material included in each bag. Currently we several different substrate mixtures with our: Grain Based MycoBag™, Straw Based MycoBag™, Sclerotia Formula™ MycoBag™, and our Rye-z-Morph™ Spawn starter bags.
The Myco Environment Bag™ was designed with the novice in mind. As such, all you need to successfully enjoy the experience of mushroom cultivation is a viable and healthy culture syringe of the desired grain loving fungus. The bags come pre-mixed and sterilized and require no additional equipment for production of edible, medicinal, or novelty mushroom species.
The Myco Environment Bag™ has been constructed with a substrate mixture specifically formulated for the production of several different types of mushrooms. Any species of mushroom requiring low gas exchange and the listed bag substrate ingredient will perform as designed in the bags. The bag can be used to generate spawn for any sort of mushroom, however some species (those requiring other substrate materials for fruiting or higher gas exchange rates) may not fruit inside or from the bags.
Once your Myco Environment Bag™ arrives there are only a few steps before you can begin to enjoy the wonders of mycological study. Simply follow the directions outlined on the Myco Bag description page. Once your bags have been properly inoculated simply wait until they become fully colonized with mycelium before exposing them to indirect light on a daily basis. Once fully colonized, exposure to indirect light for 12 hours a day is best to initiate pinning.
The Myco Environment Bag™ has been extensively tested and is prepared using very strict quality control guidelines. As such, we do not expect many of our customers to have problems with this product. If nothing appears to be growing in your bag (i.e. it looks just as it did the day it arrived, even after culture inoculation) then chances are the culture used to inoculate the bag has become unviable. Some of our products like the Grain Based MycoBag™ and the Grain Based Black MycoBag™ need to be mixed prior to use or growth may be slowed or inhibited.
The Myco Environment Bag™ is designed to work without any additional casing procedures or removal of the substrate from the bag. However, many customers have noted success in removing the colonized substrate from the bag, placing it in fruiting trays and applying traditional casing mixtures. Doing this will undoubtedly increase the productivity of the bag substrate and may allow you to successfully grow species unsuited for the traditional Myco Bag grow procedure.
Once the substrate contained in the Myco Environment Bag™ is exhausted and finished producing fruits inside the bag there are several options you can explore. Many customers have noted success by injecting sterilized or distilled water into the substrate through the injection port. Recharging the bags in this manner may allow more flushes to develop. Other customers have noted further success by removing the spent substrate from the bag and placing in traditional fruiting chambers and supplying supplemental humidity and air exchange. The spent substrate may also be used to spawn bulk mediums given the myco bag substrate has been handled in fairly sterile surroundings when opened for harvest.
Our pre-filled and pre-sterilized Myco Bags™ are guaranteed to arrive intact, sterile and contamination free. If your bag arrives and has been compromised (punctured or torn) in shipping, then please contact us to arrange for a replacement package to be shipped immediately. You may be responsible for shipping fees on replacement packages. If your MycoBag™ develops contamination after culture introduction, then chances are your culture was not clean and you need to contact the supplier of your cultures or examine your sterile lab procedure for possible contamination vectors. After the user has introduced any substance in to a sterile environment we can no longer guarantee it to be free of unwanted contaminates.
